Questions and Answers for our guests on Coronavirus (COVID-19)
We understand our guests may have questions about their visit to Sherwood Ford. We are proactively taking steps to ensure the safety of our guests and staff in response to Coronavirus (COVID-19). The safety of our guests and staff is Sherwood Ford’s top priority and we are committed to providing a safe environment for all. If you still have questions after reading below, please consider contacting us directly.
Cleaning our Dealership
Each day Sherwood Ford has many guests visit, our staff safely assisting them with test drives, service of vehicles and getting parts. We ensure the highest standards and proactively strive to create an environment as clean as realistically possible. Read below how we are taking preventative action.
Dealership Cleaning and Sanitization
The dealership facilities are given a light disinfecting clean throughout the day, a full clean and interior detail daily. In response to Coronavirus (COVID-19) Sherwood Ford has taken precautionary measures to expand and increase the frequency of our dealership sanitization. We are continuing to clean with our approved products, including disinfectant for lavatories, along with all-purpose cleaning products. In addition to these cleaners, we have added disinfecting wipes and spray.
How can you protect yourself?
Human Coronaviruses cause infections of the nose, throat and lungs. They are most commonly spread from an infected person through:
respiratory droplets generated when you cough or sneeze
close, prolonged personal contact, such as touching or shaking hands
touching something with the virus on it, then touching your mouth, nose or eyes before washing your hands
We encourage all guests and staff to engage in preventative measures.
More information is available here from Health Canada
Frequently asked questions
Is it safe to visit the dealership?
Safety is Sherwood Ford’s top priority and we are committed to providing our guests and staff a safe work environment. The health risk at this time remains low for the Edmonton region. Sherwood Ford continues to monitor the situation closely.
How is the dealership cleaned?
Sherwood Ford has taken precautionary measures to expand and increase frequency of our dealership sanitization.
Preventative tips during your visit:
Carry your own hand sanitizers or disinfectant wipes
Wash your hands in our sanitized restrooms with soap and water for at least 20 seconds
Avoid touching your eyes, nose, or mouth with unwashed hands
Please stay home if you are sick
When coughing or sneezing:
Cover your mouth and nose with your arm or tissues to reduce the spread of germs
Immediately dispose of any tissues you have used into the garbage as soon as possible and wash your hands afterwards
Out of an abundance of caution, our disinfection process of vehicles creates a safer place for guests and our staff. It may interest you to learn the Ford recommended steps.
Employees wear nitrile or latex gloves when disinfecting a vehicle.
Using disinfecting wipes and sprays to clean the following high-touch areas of service customers and test-drive vehicles:
Exterior Door Handles
Steering Wheel including buttons
Outside of Center Console
Gear Selector (Dial/Handle)
Radio/Climate Control area
Rear View Mirror
Seat Belt Buckle & Anchor
Sherwood Ford will ensure all other key touch points are wiped down. Seats covers and Steering Wheels covers are also in use on top of floor mats.