Ford SAFETY Recall - ADVANCE NOTIFICATION

Important Safety Recall Information 

(Ford Motor Company Limited) Canada recently announced a safety recall on Ford trucks. Years involved are certain 2015 - 2019 Ford F-150 model years, as well as the 2017 through 2019 F-250, 350, 450 and 550. (Note: Photo may not depict exact trim levels affected by the Safety Recall) Regardless of where you purchased your Ford, anyone wanting to know if their vehicle is affected can submit the last eight digits of their VIN below. (Vehicle Identification Number) To find out if your vehicle is affected by this recall, please complete the form below and submit all 17 characters (letters and numerals) of your VIN (Vehicle Identification Number. We'll contact you to followup on your inquiry.    

NOTE: If you own a Ford vehicle you believe may be affected by any other recall, you can use the same form above to find out. Owner Notification Mailing Schedule: Owner letters are expected to be mailed after January 7th, 2019. If you receive a letter and you no longer own the vehicle, please contact us immediately above or click below to Schedule Service now.    

What Is The Safety Recall?

On some of the affected vehicles, water and contaminants can intrude into the block heater wire assembly that may result in a resistive short. While the vehicle is parked and block heater cord is plugged in, a resistive short may increase the risk of overheated or melted wiring, and/or fire. A short may also trip household breakers or GFCI-equipped outlets when the block heater cord is plugged in. The Ford reference number for this recall is 18S45.

What Sherwood Ford Will Do:

Dealers will inspect the engine block heater cable wire assembly and replace it if it's damaged or corroded. If there are no signs of damage or corrosion, dealers will apply dielectric grease to the splice connector and reconnect.  Owners will be notified starting January 7th, 2019.

What You Must Do To Ensure Your Safety:

The risk to safety only exists while the vehicle is parked and the block heater cable is plugged into an electrical outlet. If a replacement cable is required, but unavailable, customers will receive an information sheet and will be notified via mail for a follow-up appointment once parts become available.  This recall repair is affecting approximately 464 thousand vehicles in Canada.  Contact Sherwood Ford in the form provided above and submit all 17 characters (letters and numerals) of your VIN to determine if your F-Series trucks is affected. 

Where To Find The VIN On Your Ford:

A VIN is the unique identifier for your vehicle. It contains 17 characters composed of numbers and capital letters. The VIN number on your Ford is located on a metal tag affixed above the instrument panel or in your vehicle documentation (registration or insurance policy).