Took my truck in for a repair because parts of my electronic dash was not working on my truck. They had the truck for the day and was called by the customer care person that said the truck is fine. When I went to pick it up I notice my truck was not fixed and the problem was still there, the customer care person said the technician said he their are no error messages so they cant do anything. Blair from Sherwood Ford called me back and said that he was going to dig into the problem with Ford... More
Omar was fantastic. Sherwood Ford had the Explorer Tremor 3.0 sitting on the lot, spec’d exactly how I wanted, and I was in and out — driving home in my new ride within two hours, at the price I was aiming for.
They also offered a very competitive trade-in value for my RAV4. The whole process was seamless, with minimal negotiation drama (which is always a win).
I can’t say enough good things about Omar Lachhab. My guard is usually up at car dealerships, but he made the experience genuinely com... More
I recently purchased a used 2022 Honda CR-V from Sherwood Ford and had a great experience. The salesman Sulayman(Solo) was professional, honest, and very helpful throughout the process. Everything was transparent and smooth, and they made the paperwork easy and stress-free.
Highly recommend Sherwood Ford for anyone looking to buy a vehicle!
Sherwood Ford is a great place to shop for a car. I let them know what I wanted and within minutes Grant Shaw had one to show me. Grant was such a great person to deal with. He was very helpful and answered all our questions to our satisfaction. I would recommend him to anyone looking for a Ford. ??
I’m so happy with the purchase of my truck. Gwen was awesome to deal with and very knowledgeable. She’s extremely personable and professional which made for a great experience. Shout out to you and your team Gwen!
I recently brought my 2016 F150 into Sherwood Ford for routine service and had an excellent experience from start to finish. My Service Advisor, Jordan Fort, was fantastic — friendly, knowledgeable, and great at communicating throughout the entire visit.
What really stood out was the honesty and transparency. The technician found a couple of minor issues that I had previously been told about at another dealership, but instead of pushing for an immediate repair, Jordan explained clearly that thes... More
If I could give 100 stars, I would gladly give them all to ALEKSEY (remember his name if you're going to Ford Sherwood Park!!). We bought our first car here, a Ford Escape Titanium, and he made sure we ended up with the best option for us. From start to finish, Aleksey was incredibly supportive, patient, and attentive.
Even after the purchase, he stayed in touch and continued helping us with the small details we needed to know about the car. He truly made sure we were comfortable, well informed... More
Update Jan 16, 2026:- two days after I posted my first review, my vehicle was repaired and ready for pick up. But drove it another two days and the check engine light came on again. I brought it back and they wiped the software reinstalled it since then it is working fine ??. I also had noticed jerky feeling whenever the engine will come on from hybrid and takeover, that jerkiness has also been reduced dramatically, so it seems that Vehicle was having this fault from day one. I’m increasing my r... More
Our experience with Sherwood Park Ford - The Giant was amazing from start to finish. The entire team truly knows their stuff and made the process easy and enjoyable. There was absolutely no pressure, and every option was explained clearly so we felt confident in our decision.
Mel, Matt and Amanda were fantastic to work with and went above and beyond when it came to customer service and satisfaction. From the moment we decided to purchase, everything was handled smoothly and professionally.
What... More
I had a great experience working with Omar Lachhab at Ford. He helped me find an Audi A3 that was absolutely perfect for me and made the entire process smooth and stress-free. Omar was patient, honest, and truly put in the effort to make sure I was happy with my choice. I’m genuinely so grateful for all his help and guidance throughout the process. If you’re looking for someone trustworthy, knowledgeable, and easy to work with, YOU SHOULD GO TO OMAR!!! I highly recommend him to anyone looking to... More
