Brandi is always there for me when I need to book myservice for my vehicle.
I loved my experience at Sherwood Ford Service Center. Kami Crerar went above and beyond her abilities as a Service Advisor to ensure that I had a positive, impactful experience. Her knowledge is second to none and I will continue to recommend her to all of my associates and anyone looking for top of the line service. 5 stars every day of the week!
Awesome experience at Sherwood ford today
Got the exact truck I was looking at a reasonable price. Deal was done with in an hour
Noah on the sales side was excellent to deal with. I would highly recommend this fella to anyone
Thanks Sherwood ford
Took my F-150 in for a service. I was late to the appt for service but my service advisor Jannice totally went beyond my expectations and got my vehicle serviced in a record time. I will be going back and recommend anyone to go to Sherwood Ford for servicing.
Thank you so much again everyone!
My service advisor Jenny is so amazing! She keeps me updated throughout the day and is always so cheerful and professional. Thanks for all your great service Jenny!!
I’ve been to multiple different dealerships to have my car serviced, but this one takes the cake. Amazing service on the timeline they gave me. Cody cooper was so good to deal with, good customer service and easy to deal with.
I can't recommend the service department enough, Cody Cooper made my experience so smooth and pleasant. He explained everything when I didn't understand. If you ever want a service advisor who truly wants to see you happy, I highly recommend seeing Cody Cooper.
The service department at Sherwood Ford is top tier.
We actually purchased our vehicle from a different dealership but switched to Sherwood Ford because of their customer service.
Jenny who is one of the advisors has always taken such great care of us when it comes to our Bronco! She is extremely knowledgeable and makes every appointment an enjoyable experience, which is saying a lot because who likes taking their car to the dealership? 10/10 would recommend.
I have recently bought a 2023 F150 tremor from this location. I have only financed used vehicles in the past and they made my first time purchasing something new, easy and understandable.
Dustin was my salesman, he was great to work with. He was very informative of my questions with purchasing something new.
One thing I found great was their honesty in my old truck. They told me I’m better off private selling it then trading it in.
Their financing team was great at laying down everything with extended warranty and other add ons you can get.
I have brought my past vehicles here for oil changes and engine work, their service department is also great.
I will always recommend this location to friends and family in the Edmonton and surround areas.... More
First off, a Big, Big Thank You to Kurtis Hicks, General Manager and Damon Egan, Service Manager. We don’t live in the Sherwood Park area but over 300 kms away. We’d purchased a new 2019 Ford Explorer from a Ford dealer in our area, August 2019. With the 3 year warranty about to expire in the summer of 2022 I wanted to take it in for the end-of-warranty inspection here at home. As my wife was visiting our daughter in Sherwood Park at the time she decided to make an service appointment SherwoodFord instead. We’d purchased a new Escape from Sherwood Ford in the past and that experience had been truly excellent. Other than the warranty inspection the only thing that needed a repair was the heated drivers seat, it wasn’t working. Sherwood did a reprogramming to fix it but come winter that same year we discovered the heated seat was not working. I reached out to Kurtis and Damon about the issue in the coming months. Kustis called me and said when next in Sherwood Park bring the Explorer in for a diagnosis and that he stands behind their service. Not until December of 2023, 15 months after the warranty had expired, were we able to return and bring the Explorer in. This time they re-diagnosed the problem, discovered the issue was more serious that previously thought and replaced the major parts that had failed. All at no cost to us, not for the parts, not for the labour. That’s what I call Top Shelf service ! Really, really outstanding service. Again, thanks to Kustis and everyone involved. There aren’t enough stars here for that. We truly appreciate what you've done. Christine & Gary S.... More